Terms & Conditions
All purchases on this website are subject to the following terms & conditions (T&C's):
All references from here on in
"WE" - Georgie Salon Supplies Ltd
"YOU" - all purchasers & visitors to this website
"Website" - www.georgiesalonsupplies.co.uk
Please read these T&C's very carefully before continuing to view this website or making your purchase.
By visiting this website or making a purchase, you accept the following T&C's.
This website is for members of the TRADE ONLY.
All products & information on this website are for qualified or training professionals in either the hair, beauty or nail trade.
We accept no responsibility for any product misuse, injury or damage.
All products on this website are sold on the understanding they will be used for their intended purpose.
You are responsible to ensure you are insured to use the products purchased.
We may request proof of qualification before goods are sent.
PRICES & PAYMENT
We reserve the right at any time to amend/correct the price of products on this website.
All product prices are shown excluding VAT which is calculated & added to the order at checkout.
A vat receipt will be issued with the products upon delivery.
Payment is required in full & must be cleared before the order will be dispatched.
Any cancelled orders will incur a 10% cancellation fee which will be calculated at the time on the final value of the order. We reserve the right to cancel and refund any orders due to a pricing/description error as long as the error is noticed and rectified prior to dispatch.
Refunds can take upto 7 working days to be processed.
Orders are sent only within the UK.
P&P is free for orders over £50+vat (£4.99 charge if below)
Orders within a 10 mile radius & over £75 (inc VAT) maybe delivered the same working day on our personally run delivery route (if ordered before 11am, Mon-Fri)
All other orders will be dispatched between 1-5 working days (Mon-Fri) via Royal Mail, Recorded Delivery (dependant on weight and content, a courier maybe used)
If you are not at the delivery address to accept this parcel, the postal company may leave it in a 'safe place' unless otherwise instructed.
We are not responsible for any parcels that go missing once handed over to the postal company used.
If a delivery does go missing, it is the customers responsibility to claim from the postal company used.
We will provide as much proof of posting as possible for you to continue with your claim. Claims can only be made after the parcel's due date plus 10 working days.
All deliveries must be inspected on arrival & any discrepancies must be notified by email within 3 working days of delivery.
Any returns requests must be made by emailing [email protected] within 14 days of receiving your delivery, stating your order reference number & reason for returning and then must be returned within the next 14 days of this request.
Returns will not be accepted if this hasnt been authorised by ourselves first.
Goods must be returned in the original packaging, unopened & unused condition and return postage paid by the Buyer.
Once received back to us, goods will be assessed & the relevent credit/exchange will be issued for the goods total only and not the original postage paid.
Buyers will only be entitled to an 80% refund on the item(s) purchased due to a 20% restocking fee.
This process can take approx. 14 days to complete and a refund to be issued.
All descriptions, sizing & images on this website are kept as accurate as possible but may differ and the current product (as it stands) will be sent.
Colours may vary slightly to what is pictured as different monitors display colours differently.
All products are subject to availability.
We try to keep this website upto date as much as possible, however due to the amount of products we stock, it is impossible for all stock quantities to be 100% accurate.
Therefore, if a product is out of stock that has been ordered, we will contact you via email to confirm the next step to be taken.
However, if this product has been discontinued by the supplier, we will firstly try to contact the manufacturer to see if further stock is available.
This may take upto a week. If no further stock is available, we will refund the payment for this.
If you order any items listed as 'PREORDER' with other items, the entire order will be sent out together around the date listed on the preorder item - items will not be sent seperately.
All products are sold for intended use by qualified or training hair or beauty professionals only (NOT BY MEMBERS OF THE GENERAL PUBLIC)
Products maybe guaranteed by the manufacturer's warranty if applicable.
Any faulty items which are still under the manufacturer's warranty must be reported & sent back to us or the manufacturer, dependant on the products terms & conditions, at your expense & will be inspected by the manufacturer before a replacement or refund, if applicable, will be issued.
If you have any questions on any of the above, please feel free to contact us by :
email [email protected]
telephone 01709 379333
or in writing to:
Georgie Salon Supplies Ltd
Unit C02 Magna 34 Business Park
Registered in England 06862494
VAT Registration Number 973 2572 00